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CEM-How to Prevent Churn, Attrition, Turnover, & Defection | |
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Price:$19.00
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| June 24, 2009
7:00-8:00am
The average business experiences an annual loss of customer base that
ranges from 20% to 30%. Can any business afford that loss, considering the
fact that it takes more money to get a new customer than it takes to keep
a customer?
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